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Athletics Ticket Office

Monday-Friday, 8:30am-5:00pm ET

(865) 656-1200

Physical Address:
1600 Phillip Fulmer Way
Knoxville, TN 37996

Mailing Address:
P.O. Box 47
Knoxville, TN 37901-0047

Thompson-Boling Arena

Gameday Ticket Information:

Weekday Ticket Window Hours: 8:30 am until halftime
Weekend Ticket Window Hours: 3 hours before tipoff until halftime

Gates open 90 minutes prior to start

Physical Address:
1600 Phillip Fulmer Way
Knoxville, TN 37996


Entry Security Information

Everyone, regardless of age, must have a ticket to enter Thompson-Boling Arena. The University of Tennessee has a CLEAR BAG POLICY for all athletics events and walk-through metal detectors are now in place and operational at all arena entrances. Fans only need to place their cell phone in a bin to pass through.

Premium Seating Options

Loge seats and luxury suites are available for purchase through the Tennessee Fund. Included in the price of premium seats are tickets as well as parking passes. To request more information on premium seating options for Tennessee men's basketball, call the Tennessee Fund at (865) 974-1218.

Season Tickets

Season ticket renewals will be available July 1, 2020.  To inquire about purchasing season tickets for the 2020-21 season, click here .

Full-time UT faculty and staff are eligible to purchase season tickets at a reduced rate - CLICK HERE for faculty/staff season ticket information.

Single Game Tickets

Single game tickets are on sale at AllVols.com.   We do not sell tickets to road games.  Click here for away game ticket information.

Accessible Seating

Wheelchair and Easy Access Seats are available on a first come, first served basis. Companion seating is available on a one-to-one ratio. Companions with individuals in wheelchairs or motorized mobility scooters will be provided a folding chair in which to sit. To obtain accessible seating, please contact the Athletic Ticket Office at your earliest convenience at (856) 656-1200 during office hours.

Group Tickets

Group tickets will be available for all home basketball games at Thompson-Boling Arena for groups of 15 or more.  Group rates will vary based on game and seat location.  Additional group ticket information will be available in August.  For more information or inquiries regarding group tickets, please contact our Group Ticket Sales office by phone at (865) 946-7000 or via e-mail.

Electronic Ticket Scanning

All tickets will be electronically scanned to verify authenticity. Tickets received via mobile delivery will have a QR code that will be scanned on your mobile device at entry.  Be sure to download your mobile delivery tickets prior to arrival at the arena.

Tickets will be scanned each time you enter the arena. Once a ticket has been scanned at entry, it cannot be reused. Customers are not allowed to leave the arena and reenter with a previously scanned ticket. Customers assume all risks for tickets purchased through a source other than the University of Tennessee Athletic Ticket Office or trusted partner Vivid Seats, the Exclusive Resale Ticket Marketplace of the Vols.

Lost or Stolen Tickets

Lost or stolen tickets can be replaced by contacting the Athletic Ticket Office via the online reprint request form or by telephone at 865-656-1200 during regular office hours.  A replacement fee may be charged for each replacement ticket.

Parking Information

CLICK HERE for gameday parking information.

Updating Ticket Account Information

Changes to ticket account mailing and/or billing addresses, email address and telephone numbers can be made by logging into your online ticket account or by emailing or sending, in writing, to the Athletic Ticket Office. Written requests should include the customer name on the ticket account, the customer number, and any information that needs to be updated on the ticket account. Only the customer account holder can make changes.